Terms & Conditions

Welcome to Flateria. These Terms & Conditions outline the rules and conditions for using our website and purchasing products from Flateria.

By accessing our website, placing an order, or using our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using our website.

1. About Flateria

Flateria is an online store specializing in thoughtfully designed kitchen and lifestyle products. We are committed to providing carefully selected products with reliable service and a smooth shopping experience.

2. Orders and Purchases

When you place an order through our website, you agree to provide accurate and complete information required to process your purchase.

After submitting your order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order. We reserve the right to cancel or refuse an order in cases including, but not limited to:

Product availability issues
Incorrect pricing or product information
Suspected fraudulent transactions
Payment authorization issues

If your order is cancelled after payment has been processed, a full refund will be issued.

3. Pricing and Payment

All prices displayed on our website are listed in the currency shown during checkout.

Payment must be completed at the time of purchase. We accept payment methods available through our secure checkout system, including credit cards and other supported payment providers.

Flateria does not store your complete payment card information. Payment processing is handled securely by third-party payment providers.

4. Product Information

We make every effort to ensure product descriptions, images, dimensions, and specifications are accurate.

However, minor variations may occur due to:

Manufacturing processes
Screen display differences
Product updates or improvements

Such variations do not affect the intended function or quality of the product.

5. Shipping

Orders are processed and shipped according to our Shipping Policy.

Customers are responsible for providing accurate shipping information. Flateria is not responsible for delays or delivery issues caused by incorrect addresses, customs procedures, or circumstances beyond our control.

6. Returns and Refunds

Returns and refunds are handled according to our Shipping & Refund Policy.

Customers must review the applicable return requirements before submitting a return request.

7. Intellectual Property

All content on this website, including text, images, graphics, logos, designs, and other materials, is owned by or licensed to Flateria and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use our content without prior written permission.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Flateria shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.

Our liability is limited to the amount paid for the product giving rise to the claim.

9. Changes to These Terms

Flateria reserves the right to update or modify these Terms & Conditions at any time.

Changes will become effective once published on this page. Continued use of our website after changes are posted constitutes acceptance of the updated terms.